Privacy Policy
Effective Date: April 21, 2026
This Privacy Policy describes how Ziv Construction ("Ziv Construction," "we," "us," or "our") collects, uses, shares, and protects the personal information of visitors and customers ("you" or "User") who interact with our website, request a quote, or communicate with us.
1. Definitions
- Company: Ziv Construction, a Washington State licensed general contractor (License #CCZIVCOCI856P2) based in Auburn, WA.
- Service: The construction, remodeling, and home repair services we provide, along with our website and related communications.
- Personal Data: Any information that identifies, relates to, or can reasonably be linked to an identified or identifiable individual.
- User: Any individual who visits our website, submits a form, or otherwise communicates with us.
2. Personal Data We Collect
We collect the following categories of personal information:
- Contact information: name, phone number, email address, project address or service area.
- Project information: project type, scope, description, photos you choose to upload, timeline, and budget.
- Communication records: text messages, call logs, emails, and notes related to your project.
- Usage data: IP address, browser type, device type, pages viewed, time on site, and referral source, collected automatically through standard web analytics.
- Consent records: date, time, and content of any opt-in consent you provide for text messaging or email communications.
3. How We Use Personal Data
- To respond to quote requests and schedule free in-home estimates.
- To communicate with you about your project, appointments, invoices, and scheduling.
- To send SMS/text messages and emails you have consented to receive.
- To improve our website, services, and customer experience.
- To comply with legal obligations, enforce our agreements, and protect our rights.
4. SMS / Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers essential for text message delivery.
When you opt in to receive text messages from Ziv Construction, we use your mobile number only to send messages you have explicitly consented to — such as appointment reminders, quote updates, scheduling notifications, and (if separately opted in) marketing communications about promotions or seasonal offers.
Message frequency varies. Standard message and data rates may apply. You may reply STOP at any time to unsubscribe, or HELP for assistance. See our Terms & Conditions for the full messaging program terms.
5. Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing or promotional purposes. We may share limited information with:
- Service providers (subcontractors, schedulers, CRM and communication platforms, payment processors) who perform services on our behalf and are contractually obligated to protect your information.
- Text-messaging aggregators and carriers strictly for the delivery of SMS/text messages you have opted in to receive.
- Legal and safety: when required by law, to respond to legal process, or to protect the rights, property, or safety of Ziv Construction, our customers, or the public.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Consent records for text messaging are retained for at least the duration required by applicable messaging-program rules and carrier guidelines.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal data. No method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.
8. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, please contact us and we will delete it.
9. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, and to withdraw consent for communications at any time. To exercise these rights, contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page will indicate when the policy was last revised. Material changes will be communicated where required by law.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
- Ziv Construction
- Email: zivc2015@gmail.com
- Phone: (253) 394-6119
- Address: Auburn, WA
- Website: https://zivconstruction.com